User Manual and Safety Guidelines - Essential Phone (UK)

Effective date: 27 April 2018

User Manual and Safety Guidelines

Product Terms of Use

For product terms of use, please go to https://www.essential.com/uk/legal/product-terms.

Limited Warranty

For warranty terms, please go to https://www.essential.com/uk/warranty.

Basic safety

Please follow these suggestions and safeguards to decrease the chances of damage to your product, accessories, or any connected devices and to lessen the risk of harm or injury, such as from fire, burns, or electric shock:

• Use the product for its intended purposes only.
• Do not open or take apart your product, adapter, or accessories.
• Do not crush, perforate, drop, throw, or try to deform your product, adapter, or accessories.
• Do not short external contacts or circuits, expose your product or adapter to open flames or lit substances, or dispose of them in fire, solvents, or water.
• Do not use the product or adapter if they are not working properly or have been damaged, cracked, or dropped.
• Do not expose the product or adapter to water or other liquids.
• If the product or adapter gets wet, do not try to dry it using any household device such as an oven, microwave, or hair dryer.
• Do not twist, pinch, or tie the USB cable.
• This product is intended for use with a certified Class 2 limited power source rated: 5 Volts DC, maximum 3 Amp; 9 Volts DC, maximum 3 Amp; or both.
• The product and charger generate heat during normal operation. Avoid prolonged, direct, or indirect skin contact, since this may result in discomfort or burns.
• Some applications or prolonged usage may increase product temperature.
• If the product feels hot, discontinue use and close all applications or turn off the product until it cools.
• Ensure that the area around the product is adequately ventilated. Covering the product affects air flow, which can trap heat and redirect it back to the product. This may affect product performance and poses a possible risk of fire or explosion, which could lead to serious bodily injuries or property damage.

To minimise exposure to radiation, maintain a minimum separation distance of 1.0 cm (0.4 in) between your body and the phone. Use your phone in good reception conditions (check your signal strength using the CELLULAR SIGNAL ICON in the top right corner of the screen). Use a hands-free kit, and for pregnant women or users under the age of 18, maintain separation between the phone and abdomen. To reduce the risk of accidents (and because it is prohibited by law in most countries), do not use your phone while driving or while operating machinery and do not use it while engaging in other activities that have potentially serious consequences for yourself or others, such as in hospitals. While flying in an aircraft or immediately before boarding, use your phone only according to instructions provided by the airline. Use of a wireless device in an aircraft may disrupt wireless networks, present a hazard to aircraft operation, or be illegal. You may be able to use your phone in airplane mode.

Basic usage

Operation temperature : -10 ~ 55 ℃

When using, storing, or cleaning your product:

Do not use or store the product or adapter in very cold or hot environments.

Do not place the product near credit cards or key cards with a magnetic stripe.

Unplug the product and adapter before cleaning, during electrical storms, or when unused for extended periods of time.

Use a clean, soft, dry cloth to clean the product and accessories.

Do not use any cleaning products to clean the product or accessories.

Some functions and services are not available in all areas and depend on your wireless plan and service provider. Apps or services that send or receive data over a wireless network may incur additional fees from your wireless service provider. Contact your wireless service provider for coverage maps, roaming charges and any other information about available wireless service plans and offerings.

Emergency calls

To operate, this product relies on radio signals provided by your wireless service provider, and Essential cannot guarantee the quality, coverage or reliability of your wireless service provider.

Never rely solely on any wireless device for any emergency communications.

Power adapter and accessories safety

This product comes with a certified AC adapter.

Do not use adapters or accessories that have not been approved by Essential for use with this product.

When unplugging the power adapter from a socket, pull on the adapter, not on the cable.

Battery safety & disposal

This product contains a Lithium-ion polymer or Lithium-ion battery.

Do not attempt to remove the battery.

Removal or use of an unqualified battery may present a risk of leakage, fire, or explosion.

If the battery leaks, do not allow the fluid to touch eyes, skin, or clothing. If the fluid comes in contact with eyes, do not rub them. Immediately rinse with clean water and seek medical advice.

Keep away from fire, as there is a risk of explosion.

Dispose of your product, battery, and accessories in accordance with local requirements. Do not dispose of them in normal household waste. Improper disposal may result in fire, explosion, or other hazards.

Hearing protection

Prolonged exposure to loud sounds (including music) can cause hearing loss. To prevent possible hearing damage, do not listen at high volume levels for long periods.

Health and Medical

This product is not designed or intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease.

Talk with your physician before using the product if you have any medical condition that could be affected by the product such as seizures, blackouts, eyestrain, or headaches.

When you perform repetitive activities such as typing or playing games on the product, you may experience discomfort in some parts of body, such your hands, wrists, neck, or shoulders. If you experience discomfort, stop using the product and consult a physician.

This product is not intended for use where the use or failure of the product could lead to environmental damage, personal injury, or death.

Child safety

Your product contains or comes with small parts and parts with sharp edges that may cause injury or create a choking hazard. To avoid injury or damage, do not leave your product or accessories within the reach of small children or allow them to play with them. Consult your doctor if small parts are ingested.

Environmental precautions

Heat or direct sunlight may damage your product, overheat the battery, or create a risk of fire or explosion. Do not leave your product inside a vehicle or in places where it may get very hot.

Do not use, store, or transport your product near flammables or explosives (such as petrol stations, garages, fuel depots, chemical plants or storage facilities, below deck on boats, or near demolition operations), or areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Sparks in such areas could cause an explosion or fire leading to property damage, bodily injury, or death.

To prevent damage, do not use or store your product or accessories near magnetic fields or in dusty, smoky, damp, or dirty areas.

Pacemaker and implantable medical device precautions

This product emits electromagnetic fields, and uses LTE, GSM, WCDMA, Bluetooth, and Wi-Fi technology to transmit data, which can interfere with pacemakers and other implanted medical devices. If you have a pacemaker or other implanted medical device, take the following precautions:

Keep the product and charger more than 16 cm (6 in) from the surface of the skin near your pacemaker or other implanted device.

Hold the product on the opposite side of your body from your pacemaker or other implanted device.

Do not carry the product in a pocket near your pacemaker or other implanted device. If you suspect your product is interfering with your pacemaker or other implanted devices, or have questions about using your product with such a device, turn off your product and consult your doctor.

Hearing Aid Compatibility (HAC)

The product has been tested and rated under the American National Standard Institute (ANSI) C63.19 hearing-aid compatibility standards, which contain two types of ratings:

• M: For reduced radio-frequency interference for acoustic coupling hearing aids
• T: For inductive coupling with hearing aids operating in telecoil mode

This product is rated M4/T3. These ratings are on a scale from one to four, where four is the most compatible. A product is considered hearing-aid compatible under the FCC rules if rated M3 or M4 for acoustic coupling or T3 or T4 for inductive coupling.

HAC ratings don’t guarantee that a specific hearing aid will work well with a specific product or with some newer wireless technologies. To ensure that a specific hearing aid works well with your product, test them together. If you have questions about return or exchange policies, visit https://support.essential.com or contact your product retailer.

Regulatory Information

To access product certification information, on your product, go to Settings > About Phone > Regulatory labels.

EUROPEAN UNION

Hereby, Essential Products, Inc. declares that the Smartphone is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.essential.com/uk/userguides

RF Exposure Information (SAR)

This device has been tested and meets applicable limits for Radio Frequency (RF) exposure. Specific Absorption Rate (SAR) refers to the rate at which the body absorbs RF energy. SAR limits are 1.6 Watts per kilogram (over a volume containing a mass of 1 gram of tissue) in countries that follow the United States FCC limit and 2.0 W/kg (averaged over 10 grams of tissue) in countries that follow the Council of the European Union limit. Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. To reduce exposure to RF energy, use a hands-free accessory or other similar option to keep this device away from your head and body. Carry this device at least 5 mm away from your body to ensure exposure levels remain at or below the as-tested levels. Choose the belt clips, holsters, or other similar body-worn accessories which do not contain metallic components to support operation in this manner. Cases with metal parts may change the RF performance of the device, including its compliance with RF exposure guidelines, in a manner that has not been tested or certified, and use such accessories should be avoided.

Environment Compliance

Waste Electrical and Electronic Equipment (WEEE) This symbol means that according to local laws and regulations your product and/or its battery shall be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. Proper recycling of your product will protect human health and the environment.

Trademarks

The Essential logo, Essential Products, Essential, Essential Phone, and other marks are trademarks of Essential Products, Inc.

Google, Android, and other marks are trademarks of Google Inc.

LTE is a trademark of ETSI.

Wi-Fi®, the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are trademarks of Wi-Fi Alliance.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

All other trademarks are the property of their respective owners.

CONTACT

This product is offered by Essential Products, Inc., a Delaware corporation whose principal place of business is at 380 Portage Avenue, Palo Alto, CA, 94306, United States.