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Essential
Februar 12, 2020

An Update from Essential

In October, we introduced Project GEM, a new mobile experience that our hardware, software and cloud teams have been building and testing for the past few years. Our vision was to invent a mobile computing paradigm that more seamlessly integrated with people’s lifestyle needs. Despite our best efforts, we’ve now taken Gem as far as we can and regrettably have no clear path to deliver it to customers. Given this, we have made the difficult decision to cease operations and shutdown Essential.

We are incredibly grateful to our employees in Palo Alto and Bangalore as well as our global partners for their help and dedication bringing this concept to life. The CloudMagic team joined us last year and in addition to delivering Newton Mail, a cross-platform email app enjoyed by many, have supported the development of Gem. Here are a few videos that showcase Gem’s simplicity and our team’s latest work:

As part of the company wind down, the security update for PH-1 released on February 3 is the last update from the Essential software team. Your PH-1 will continue to work but we will not be providing any additional updates or customer support. Current Newton Mail users will have access to the service through April 30, 2020. For developer fans, a prebuilt of our vendor image and everything else needed to keep hacking on PH-1 will be hosted on our github.

To the Essential and Newton Mail communities, we offer our deepest thanks for your support and passion for our vision. You motivated us, kept us on our toes and made it all worthwhile.

For questions, please contact support@essential.com for customer service and inquiries@essential.com for business inquiries.


-The Essential team

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